Remora
These terms are the agreement between you and Cem Gokce ("we", "us") for the Remora app. By downloading or using Remora you agree to them. If you do not agree, please do not use the app.
This is a custom end user licence agreement and it replaces Apple's standard one. Apple is not a party to it. Apple is the seller of the app and handles all payments, refunds and billing.
We give you a personal, non-exclusive, non-transferable licence to use Remora on Apple devices that you own or control, as permitted by the App Store Terms of Service. The app is licensed to you, not sold to you. We keep all rights we do not explicitly give you here.
You may not copy the app, sell or rent it, take it apart, decompile or reverse engineer it, work around its purchase checks, or remove any notice from it, except where the law says you may do so regardless of what an agreement states.
Everything you save in Remora belongs to you. We claim no rights over it. We cannot see it, and we could not license, analyse or hand it over even if we were asked to, because it never reaches us. Remora has no backend: there is no account, no server and no company database holding your content.
Remora is free to use for 7 days from the first time you open it. The trial runs on your device. No payment details are needed and nothing renews by itself. When the trial ends you can choose one of two options:
Both give you the same features. Prices shown in the App Store are the ones that apply, and they may differ from the amounts above depending on your country, local taxes and currency.
Apple is the seller. Apple takes the payment, issues the receipt and manages your subscription. You can view, change or cancel a subscription in the App Store settings on your device. Deleting the app does not cancel a subscription.
Refunds are handled by Apple, under Apple's refund policy, through Apple's own request process. We cannot issue a refund ourselves. If you are a consumer in the EU or the UK, your statutory rights, including any right to withdraw from a purchase of digital content, apply in addition to this and are not limited by these terms.
If you already bought Remora and reinstall it, use "Restore purchases" in Settings. You will not be asked to pay again.
This is the most important thing on this page, so it has its own section.
There is no cloud copy of your memories. If your device is lost, damaged, wiped or reset, and you do not have a backup, your memories are gone and we cannot recover them. Not "will not". Cannot. We have no copy, no key, no archive and no way to reach your device.
Remora's data is included in the normal iPhone backup, whether that is iCloud Backup or a backup to your own computer. Keeping a working backup is your responsibility. We strongly recommend you have one, and that any backup made to a computer is an encrypted backup.
Remora is for your own personal use, for remembering your own things. You agree not to use it to break the law.
One point deserves to be stated plainly, because Remora can record audio. Laws about recording people differ from country to country and from state to state. In many places it is illegal to record a conversation without the consent of everyone in it. You are responsible for knowing and following the rules where you are. Remora gives you a recorder; it does not give you permission.
The same applies to other people's information more generally. If you photograph someone's documents, save someone's address, or record someone's voice, you are the one responsible for handling that fairly and lawfully. If you use Remora for work rather than for your own personal purposes, you take on the data protection responsibilities that come with that, and those are yours, not ours.
Remora is a personal memory app. It is not a medical, legal, financial or safety product. Do not rely on it for anything where being wrong would be dangerous, and do not treat anything it automatically works out from your photos or recordings as accurate without checking. Automatic transcription, text recognition and titles are conveniences, and they make mistakes.
Remora is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the app will be uninterrupted, error free, or free of defects, that any content it generates will be accurate, or that it will be compatible with every device or every version of iOS.
If you are a consumer, some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing here limits rights the law gives you as a consumer and does not allow us to exclude.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, loss of memories, loss of profits, loss of business, or loss of goodwill, arising out of or connected to your use of or inability to use Remora, whether the claim is based on contract, tort, negligence, strict liability or anything else, and even if we were told such damages were possible.
To the fullest extent permitted by law, our total liability to you for all claims relating to Remora will not exceed the greater of the amount you actually paid for the app in the twelve months before the claim arose, or EUR 49.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law. If you are a consumer, your statutory rights are unaffected.
Apple has no obligation to provide any support or maintenance for Remora. Apple is not responsible for the app, for any claim you may have about it, or for investigating or resolving any claim that the app infringes someone's rights. Apple and Apple's subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
We may update Remora, change its features, or stop offering it. If we change these terms, the date at the top changes and the updated version appears in the app. If you keep using Remora after a change, you accept it. If you do not accept it, stop using the app; your memories stay on your device either way, and you can export them first.
If we ever stopped supporting Remora entirely, the copy on your device would keep working as long as your version of iOS supports it, because it does not depend on a server to run.
This licence lasts until it ends. You can end it at any time by deleting the app. It ends automatically if you break these terms. Sections 2, 4, 5, 6, 7, 8, 9 and 12 survive it ending.
These terms are governed by the laws of the Netherlands, without regard to its conflict of laws rules.
Any dispute will be brought before the courts of the Netherlands.
If you are a consumer, this does not take away your right to bring proceedings in the courts of the country where you live, or to rely on the consumer protection laws of that country, where the law gives you that right regardless of this section.
How Remora handles data is described in the Privacy Policy, which forms part of these terms. The short version: Remora has no backend, and your memories are never uploaded.
Cem Gokce
Sneltingshof 4, 7078 BW Megchelen, the Netherlands
ecomcg90@gmail.com